# Noona HQ

> Find the answer you are looking for 

## Čeština

### Chcete se dozvědět o Noona více?

- [Jak používat poznámky u klientů a rezervací](https://help.noona.app/cs/articles/8260437-jak-pouzivat-poznamky-u-klientu-a-rezervaci.md): Přidávání poznámek ke klientům nebo ke schůzkám je skvělý způsob, jak poskytovat osobní služby, sledovat preference a zapamatovat si důležité detaily — vše na jednom místě.

### Začínáme

- [Jak vytvořit první rezervaci](https://help.noona.app/cs/articles/7024903-jak-vytvorit-prvni-rezervaci.md): Zde zjistíte, jak si vytvořit úplně první schůzku a jak fungují všechny možnosti plánování v kalendáři.
- [Jak vytvořit službu](https://help.noona.app/cs/articles/7038374-jak-vytvorit-sluzbu.md): V tomto článku se dozvíte, jak v Noona HQ vytvořit a přizpůsobit služby — včetně typů, cen a dalších nastavení.
- [Jak přidat klienty](https://help.noona.app/cs/articles/7143064-jak-pridat-klienty.md): Vše, co potřebujete vědět o seznamu klientů
- [Základy kalendáře](https://help.noona.app/cs/articles/7044759-zaklady-kalendare.md): Naučte se, jak přesouvat rezervace, měnit jejich délku, kopírovat / vkládat je a také je označovat jako „dorazil\(a\)“ nebo „zrušeno“.
- [Opakované rezervace](https://help.noona.app/cs/articles/7187266-opakovane-rezervace.md): Ušetřete čas a pečujte o své pravidelné klienty díky opakovaným rezervacím v Noona HQ.
- [Čekací listina a poznámky](https://help.noona.app/cs/articles/7845748-cekaci-listina-a-poznamky.md): Dva skvělé nástroje, které vám pomohou mít váš den organizovanější a bez zbytečného stresu
- [Jak nastavit časové rezervy za službou](https://help.noona.app/cs/articles/7733681-jak-nastavit-casove-rezervy-za-sluzbou.md): Naučte se, jak přidat pauzu po službě pomocí funkce časové rezervy v Noona HQ.
- [Označování stavu rezervací](https://help.noona.app/cs/articles/7169057-oznacovani-stavu-rezervaci.md): Označování rezervací znamená přiřazení stavu k vašim termínům — například Dokončeno, No-show \(nedorazil/a\) nebo Zrušeno. Je to jednoduchá akce, která vám pomůže mít přesný přehled o tom, co se u ka...
- [Vytvoření vlastních polí](https://help.noona.app/cs/articles/7024967-vytvoreni-vlastnich-poli.md): Přizpůsobte si poznámky o klientech a rezervacích tak, aby odpovídaly potřebám vašeho podnikání.
- [Vedení poznámek a dokumentace ke klientům a rezervacím](https://help.noona.app/cs/articles/7329772-vedeni-poznamek-a-dokumentace-ke-klientum-a-rezervacim.md): Jak si jednoduše a přehledně zapisovat informace o klientech a jejich návštěvách tak, aby byly vždy po ruce.
- [Jak zobrazit a používat historii klienta](https://help.noona.app/cs/articles/8291557-jak-zobrazit-a-pouzivat-historii-klienta.md)
- [Nastavte si svůj pracovní kalendář](https://help.noona.app/cs/articles/7020229-nastavte-si-svuj-pracovni-kalendar.md): V tomto článku se naučíte, jak si nastavit pracovní dobu pomocí našich hlavních nástrojů - otevíracích hodin a nedostupnosti kalendáře.

### Online rezervace a Noona marketplace

- [Prodávejte online dárkové vouchery!](https://help.noona.app/cs/articles/7936914-prodavejte-online-darkove-vouchery.md): Naučte se, jak prodávat a spravovat dárkové vouchery v aplikaci Noona.
- [Popisy služeb a zaměstnanců pro Online rezervace](https://help.noona.app/cs/articles/7960049-popisy-sluzeb-a-zamestnancu-pro-online-rezervace.md): Přidání popisu u služeb a zaměstnanců pro online rezervace je skvělý způsob, jak zajistit, aby vaši klienti věděli vše, co potřebují při vytváření rezervace ve vašem podniku.
- [Povinná otázka k rezervaci](https://help.noona.app/cs/articles/7966080-povinna-otazka-k-rezervaci.md): Přidejte rezervační otázku, která vám pomůže získat potřebné informace a zároveň zajistí, že klienti budou mít všechny důležité pokyny.
- [Jak nastavit dostupnost pro Online rezervace](https://help.noona.app/cs/articles/7052755-jak-nastavit-dostupnost-pro-online-rezervace.md)
- [Zálohové platby a volitelná platba předem](https://help.noona.app/cs/articles/8053653-zalohove-platby-a-volitelna-platba-predem.md): V článku se dozvíte, jak pro Vaše klienty nastavit volitelnou platebu předem a nebo povinnou úhradu zálohy.
- [Online čekací listina](https://help.noona.app/cs/articles/10045101-online-cekaci-listina.md): Jak funguje online čekací listina a proč vám usnadní komunikaci s klienty?
- [Google Reserve](https://help.noona.app/cs/articles/12326629-google-reserve.md): Vaši klienti si nyní mohou rezervovat termíny přímo přes Google.
- [Nabídky rezervací](https://help.noona.app/cs/articles/12899500-nabidky-rezervaci.md)
- [Ušetřete čas díky automatickým odpovědím na sociálních sítích](https://help.noona.app/cs/articles/7052692-usetrete-cas-diky-automatickym-odpovedim-na-socialnich-sitich.md)
- [Přizpůsobte své služby pro online rezervace](https://help.noona.app/cs/articles/7903100-prizpusobte-sve-sluzby-pro-online-rezervace.md): Nechte své služby zazářit díky skvělým fotkám, jasným popiskům a vašemu jedinečnému osobnímu přístupu.
- [Možnost vypnout online rezervace pro vybrané zaměstnance](https://help.noona.app/cs/articles/7902287-moznost-vypnout-online-rezervace-pro-vybrane-zamestnance.md): Umožněte si snadno nastavit, kteří zaměstnanci budou dostupní pro online rezervace, a přizpůsobte rezervační proces potřebám svého týmu.
- [Černá listina](https://help.noona.app/cs/articles/9648611-cerna-listina.md)
- [Detailní tabulka rezervací](https://help.noona.app/cs/articles/11070577-detailni-tabulka-rezervaci.md): Detailní tabulka rezervací umožňuje efektivní filtrování a stahování dat o rezervacích.
- [Ratemat: jak funguje a jak začít](https://help.noona.app/cs/articles/13939945-ratemat-jak-funguje-a-jak-zacit.md): Ratemat je doplněk, který vám pomůže automaticky získávat zpětnou vazbu a recenze od klientů a tím posilovat vaši online reputaci. Níže najdete stručný přehled, jak službu nastavit a jak funguje. ✨

### Noona Pokladní systém

- [Jak začít používat pokladní systém?](https://help.noona.app/cs/articles/7145827-jak-zacit-pouzivat-pokladni-system.md): Pokud přemýšlíte nad tím, že by jste chtěli začít používat pokladní systém, ale nevíte, jak na to, přečtěte si tento článek.
- [Skupiny klientů](https://help.noona.app/cs/articles/7970446-skupiny-klientu.md): Proč je dobré vytvářet klientské skupiny a jak vám to může při tvorbě ceníku?
- [Připojení terminálu Teya](https://help.noona.app/cs/articles/7942704-pripojeni-terminalu-teya.md): Propojte váš Teya platební terminál s Noona HQ
- [Jak nastavit přístup pro účetní?](https://help.noona.app/cs/articles/7978601-jak-nastavit-pristup-pro-ucetni.md): Používání POS systému Noona je skvělý způsob, jak mít všechny reporty na jednom místě. Ale co přesně je potřeba poslat účetní? To zjistíte v tomto článku.
- [Jak přidat produkty a vytvořit seznam produktů?](https://help.noona.app/cs/articles/7169463-jak-pridat-produkty-a-vytvorit-seznam-produktu.md)
- [Reporty v pokladním systému](https://help.noona.app/cs/articles/7930954-reporty-v-pokladnim-systemu.md): V článku jsou shrnuty nejdůležitější informace o reportech, které poskytuje náš pokladní systém.
- [Sériové vouchery v Noona HQ!](https://help.noona.app/cs/articles/7203124-seriove-vouchery-v-noona-hq.md): Naučte se, jak vytvářet, prodávat a spravovat vouchery přímo ve vašem pokladním systému
- [Historie prodejů u jednotlivých klientů](https://help.noona.app/cs/articles/7338847-historie-prodeju-u-jednotlivych-klientu.md): Jak díky pokladnímu systému získáte kompletní přehled o historických nákupech vašich klientů.
- [Zaznamenání prodeje](https://help.noona.app/cs/articles/8294633-zaznamenani-prodeje.md): Jak na zaznamenání prodeje u dokončené rezervace nebo zadání nového prodeje bez rezervace?
- [Vrácení peněz](https://help.noona.app/cs/articles/9805656-vraceni-penez.md): Jak provést úplné nebo částečné vrácení peněz v Noona POS
- [Nastavení platebních metod v pokladním systému](https://help.noona.app/cs/articles/11461636-nastaveni-platebnich-metod-v-pokladnim-systemu.md): V Noona HQ máte plnou kontrolu nad tím, jaké platební metody nabízíte klientům při odbavení rezervace.

### Připomínky a SMS zprávy

- [O SMS připomínkách](https://help.noona.app/cs/articles/7120551-o-sms-pripominkach.md): Proč je dobré posílat SMS připomenutí termínu vašim klientům a jak to funguje v Noona HQ?
- [SMS Kampaně](https://help.noona.app/cs/articles/7255099-sms-kampane.md): Jak fungují SMS kampaně v Noona a k čemu je můžete použít?
- [Úprava SMS připomínek pro každého zaměstnance](https://help.noona.app/cs/articles/7216464-uprava-sms-pripominek-pro-kazdeho-zamestnance.md): Přizpůsobte SMS připomínky zvlášť pro každého vašeho zaměstnance.
- [Nové SMS kampaně](https://help.noona.app/cs/articles/11331282-nove-sms-kampane.md): Jak efektivně vyfiltrovat z klientské databáze klienty, kterým chcete poslat hromadnou zprávu?
- [Přizpůsobené SMS připomínky rezervací](https://help.noona.app/cs/articles/13015291-prizpusobene-sms-pripominky-rezervaci.md): Nastavte si přizpůsobené SMS připomínky rezervací, které snižují počet zmeškaných rezervací a informují klienty v pravý čas.
- [Nedostáváte SMS připomínky na iPhone?](https://help.noona.app/cs/articles/14046469-nedostavate-sms-pripominky-na-iphone.md): Novější verze iOS obsahují funkce pro filtrování spamu a zpráv, které mohou způsobit, že SMS připomínky z Noona neuvidíte. Zprávy jsou na váš telefon stále doručovány, ale iPhone je může skrýt v sa...

### Nastavení

- [🔐 Zapomněli jste heslo?](https://help.noona.app/cs/articles/7066524-zapomneli-jste-heslo.md): Stává se to každému — takže žádný stres. 😊 Pokud se z jakéhokoli důvodu nemůžete přihlásit do Noona HQ, heslo si obnovíte během pár minut a můžete pokračovat.
- [Kde najít faktury?](https://help.noona.app/cs/articles/7883318-kde-najit-faktury.md): Návod na rychlé dohledání faktur krok za krokem.
- [Jak propojit Noona kalendář s Google kalendářem?](https://help.noona.app/cs/articles/7143054-jak-propojit-noona-kalendar-s-google-kalendarem.md): Návod na snadné propojení Noona kalendáře s Google kalendářem.
- [Máte více poboček?](https://help.noona.app/cs/articles/7143056-mate-vice-pobocek.md)
- [Nastavení rolí](https://help.noona.app/cs/articles/7013700-nastaveni-roli.md): Kompletní průvodce nastavením uživatelských rolí a oprávnění v Noona HQ.
- [Jak vystavovat účtenky vlastním jménem](https://help.noona.app/cs/articles/7950439-jak-vystavovat-uctenky-vlastnim-jmenem.md)
- [Jak změnit fakturační a platební údaje](https://help.noona.app/cs/articles/7958976-jak-zmenit-fakturacni-a-platebni-udaje.md): Snadno aktualizujte své fakturační údaje a platební metody v Noona HQ.
- [Nastavení pracovní doby](https://help.noona.app/cs/articles/14209701-nastaveni-pracovni-doby.md): V tomto článku se dozvíte, jak správně nastavit pracovní dobu a dostupnost v Noona HQ.
- [Přizpůsobené oznámení pro zaměstnance](https://help.noona.app/cs/articles/14171234-prizpusobene-oznameni-pro-zamestnance.md): Nastavte si, která oznámení chcete dostávat a jak je chcete přijímat!

### Dashboard

- [Analytické použití Dashboardu](https://help.noona.app/cs/articles/7330624-analyticke-pouziti-dashboardu.md)

### Časté dotazy

- [Jak změnit adresu podniku](https://help.noona.app/cs/articles/7143004-jak-zmenit-adresu-podniku.md)
- [Chcete změnit kategorii vašeho podniku?](https://help.noona.app/cs/articles/7206775-chcete-zmenit-kategorii-vaseho-podniku.md)
- [Jazyky Noona v systému a připomínkách](https://help.noona.app/cs/articles/7038243-jazyky-noona-v-systemu-a-pripominkach.md)
- [Jak fungují místa](https://help.noona.app/cs/articles/7924869-jak-funguji-mista.md)
- [Import vašich dat do Noona HQ](https://help.noona.app/cs/articles/7034213-import-vasich-dat-do-noona-hq.md)
- [Jak smazat účet?](https://help.noona.app/cs/articles/8348898-jak-smazat-ucet.md): Návod na to, jak postupovat pro smazání účtu.
- [Jak přidat člena personálu?](https://help.noona.app/cs/articles/8349037-jak-pridat-clena-personalu.md): V tomto článku se dozvíte, jak přidat člena personálu do účtu Vašeho podniku.
- [Jak funguje jazyková logika v Noona: Překlady, e-maily a nastavení jazyků](https://help.noona.app/cs/articles/12147930-jak-funguje-jazykova-logika-v-noona-preklady-e-maily-a-nastaveni-jazyku.md): V tomto článku se dozvíte, jakým způsobem Noona pracuje s jazyky v různých částech systému.
- [Zásady ochrany osobních údajů](https://help.noona.app/cs/articles/13762242-zasady-ochrany-osobnich-udaju.md): Obecné nařízení o ochraně osobních údajů \(GDPR\) ZÁSADY OCHRANY OSOBNÍCH ÚDAJŮ SPOLEČNOSTI NOONA LABS EHF.
- [Provize zaměstnanců](https://help.noona.app/cs/articles/9054550-provize-zamestnancu.md): Provize zaměstnanců jsou skvělým způsobem, jak motivovat tým a zvýšit tržby i počet rezervací. V tomto článku se dozvíte, jak provize nastavit podle vašich potřeb.

## English

### Want to know more about Noona HQ? 

- [How to use client & appointment notes](https://help.noona.app/en/articles/8260437-how-to-use-client-appointment-notes.md)

### Getting started

- [Create your first appointment](https://help.noona.app/en/articles/7024903-create-your-first-appointment.md): Here you'll learn how to create your first appointment and all the you need to know about appointments in the calendar
- [How to create service](https://help.noona.app/en/articles/7038374-how-to-create-service.md): In this article, you’ll learn how to create and customize services in Noona HQ, including types, pricing, and additional settings
- [How to create clients](https://help.noona.app/en/articles/7143064-how-to-create-clients.md): All you need to know about the clients list
- [Calendar Shortcuts](https://help.noona.app/en/articles/7044759-calendar-shortcuts.md): Learn how to moving, changing duration and copying / pasting appointmens as well as marking them as "showed up" or "no-showed"
- [Managing Booking Statuses](https://help.noona.app/en/articles/15393196-managing-booking-statuses.md): Create and customize the statuses you use to tag appointments — now natively in Noona HQ Settings.
- [Recurring appointments](https://help.noona.app/en/articles/7187266-recurring-appointments.md): Save time and treat your regulars with repeatable bookings in Noona HQ.
- [Waitlists & Memos](https://help.noona.app/en/articles/7845748-waitlists-memos.md): Maximize your efficiency with these two powerful tools in Noona HQ.
- [Reset Time](https://help.noona.app/en/articles/7733681-reset-time.md): Learn how to add a break after a service using Reset Time in Noona HQ.
- [Event tagging - why you should do it!](https://help.noona.app/en/articles/7169057-event-tagging-why-you-should-do-it.md): Event tagging \(adding a “status” to your appointments\) is one of the easiest and most valuable habits you can adopt in Noona HQ. With just a click or two, you can understand what happened in your d...
- [Custom Fields - Personalise Notes](https://help.noona.app/en/articles/7024967-custom-fields-personalise-notes.md): Tailor your client and appointment notes to fit the unique needs of your business.
- [Keeping client and appointment notes/documentation](https://help.noona.app/en/articles/7329772-keeping-client-and-appointment-notes-documentation.md): How to keep track of client and appointment details in a way thats simple and easy to access
- [How to see and use client history](https://help.noona.app/en/articles/8291557-how-to-see-and-use-client-history.md)
- [Set your work schedule](https://help.noona.app/en/articles/7020229-set-your-work-schedule.md): In this article, you'll learn how to customize your work schedule with our main tools, opening hours, and blocked times.

### Online bookings & the Noona marketplace

- [Selling online vouchers on Noona](https://help.noona.app/en/articles/7936914-selling-online-vouchers-on-noona.md): Learn how you can start selling gift vouchers through the Noona app
- [Add descriptions for services & staff members](https://help.noona.app/en/articles/7960049-add-descriptions-for-services-staff-members.md): Add descriptions for staff members and services for online bookings so that your customers can get all the information they need!
- [How to Add a Booking Question](https://help.noona.app/en/articles/7966080-how-to-add-a-booking-question.md): Add a booking question that helps you gather the information you need while ensuring your clients have all the necessary guidance.
- [How to set your availability for online bookings](https://help.noona.app/en/articles/7052755-how-to-set-your-availability-for-online-bookings.md): Set your availability so that people can only book when you want them to
- [Prepayments on Noona](https://help.noona.app/en/articles/8053653-prepayments-on-noona.md)
- [Google Reserve](https://help.noona.app/en/articles/12326629-google-reserve.md): Your clients can now book appointments with you directly through Google.
- [Booking Offers](https://help.noona.app/en/articles/12899500-booking-offers.md): Send professional and secure booking invitations — with client confirmation
- [Save time with a Noona link auto-reply on Social Media](https://help.noona.app/en/articles/7052692-save-time-with-a-noona-link-auto-reply-on-social-media.md): Simplify your bookings and spend less time on your phone with this quick trick.
- [Customize your services for online bookings](https://help.noona.app/en/articles/7903100-customize-your-services-for-online-bookings.md): Make your services shine with vibrant photos, clear descriptions, and personal touches.
- [Not every staff member wants to accept online bookings](https://help.noona.app/en/articles/7902287-not-every-staff-member-wants-to-accept-online-bookings.md)
- [Blacklist](https://help.noona.app/en/articles/9648611-blacklist.md): In this article we will go over how the blacklist works and how you can set it up un your side
- [Detailed Appointments List](https://help.noona.app/en/articles/11070577-detailed-appointments-list.md): The detailed appointments list enables efficient filtering and data export.
- [Ratemat: how it works & how to get started](https://help.noona.app/en/articles/13939945-ratemat-how-it-works-how-to-get-started.md): Ratemat is an add-on that helps you automatically collect customer feedback and reviews, so you can better understand your clients and improve your online reputation. Below you'll find how to get s...

### Noona POS \(Point of sale\)

- [The Point-of-Sale system](https://help.noona.app/en/articles/7145827-the-point-of-sale-system.md): Keep track of your Sales and Scheduling all in one place
- [Client groups](https://help.noona.app/en/articles/7970446-client-groups.md): Client groups are a great way to customise your Noona POS
- [POS / Sales Pro - com fiscalização](https://help.noona.app/en/articles/7942704-pos-sales-pro-com-fiscalizacao.md)
- [Noona Check-in App](https://help.noona.app/en/articles/7931246-noona-check-in-app.md): For busy professionals, the Noona check-in app can be a great way to save time and make your business as efficient as possible.
- [What should I send to my bookkeeper?](https://help.noona.app/en/articles/7978601-what-should-i-send-to-my-bookkeeper.md): Using Noona POS is a great way to get all the reports you need in one place, but what do you need to send to your bookkeeper?
- [How To Add Products and Create a Product List?](https://help.noona.app/en/articles/7169463-how-to-add-products-and-create-a-product-list.md): Here you'll learn how to add products to the Point-of-Sale
- [Sales Reports - All You Need to Know](https://help.noona.app/en/articles/7930954-sales-reports-all-you-need-to-know.md): Sales reports are an incredibly powerful tool that can hep you fully understand your business. Learn how to make the most of them here
- [Series Vouchers – Create, Sell & Manage Prepaid Packages](https://help.noona.app/en/articles/7203124-series-vouchers-create-sell-manage-prepaid-packages.md): Boost client loyalty and increase lifetime value with prepaid session packages.
- [Client Purchase History](https://help.noona.app/en/articles/7338847-client-purchase-history.md): Gain valuable insights into your clients’ past services and purchases to deliver the best experience every time.
- [Selling Products Without an Appointment](https://help.noona.app/en/articles/7966591-selling-products-without-an-appointment.md): Find out how to check out a product for people popping in without an appointment
- [Walking through the checkout flow](https://help.noona.app/en/articles/8294633-walking-through-the-checkout-flow.md)
- [Client Purchase History](https://help.noona.app/en/articles/8295214-client-purchase-history.md): One of the many benefits of having your booking system and sales system all in one place ✅
- [Online Payments on Noona](https://help.noona.app/en/articles/9669783-online-payments-on-noona.md): In this article I will go over the options of online payments on Noona.
- [Setting up Noona POS](https://help.noona.app/en/articles/9800226-setting-up-noona-pos.md): What information do you need to add before you can start using the sales system?
- [Refunds](https://help.noona.app/en/articles/9805656-refunds.md): How to fully or partially refund invoices in Noona POS

### Reminders & SMS messages 

- [All you need to know about SMS reminders](https://help.noona.app/en/articles/7120551-all-you-need-to-know-about-sms-reminders.md): What the reminders say, when they are sent and how you can send them without lifting a finger.
- [How to Customize SMS Reminders for Each Staff Member](https://help.noona.app/en/articles/7216464-how-to-customize-sms-reminders-for-each-staff-member.md): Personalize appointment reminders and enhance your client communication! 📲
- [How to Check the Status of Your SMS Reminders](https://help.noona.app/en/articles/7207033-how-to-check-the-status-of-your-sms-reminders.md): Want to learn how to make sure your SMS messages have been sent out?
- [What does the SMS sent to customers say when they are charged a no-show fee?](https://help.noona.app/en/articles/9734677-what-does-the-sms-sent-to-customers-say-when-they-are-charged-a-no-show-fee.md)
- [Custom Appointment Reminders](https://help.noona.app/en/articles/13015291-custom-appointment-reminders.md): Learn how to set up custom appointment reminders that reduce no-shows and keep clients informed.
- [Not receiving SMS reminders on iPhone?](https://help.noona.app/en/articles/14046469-not-receiving-sms-reminders-on-iphone.md): Recent versions of iOS include spam and message filtering features that may prevent you from seeing SMS reminders from Noona. Your messages are still being delivered to your phone, but iPhone may b...

### Settings 

- [🔐 Forgot Your Password?](https://help.noona.app/en/articles/7066524-forgot-your-password.md): It happens to everyone — no stress. 😊 If you can’t log in to your Noona HQ account for any reason, you can reset your password in just a couple of minutes and get back on track.
- [Where can I find invoices?](https://help.noona.app/en/articles/7883318-where-can-i-find-invoices.md): Learn how to easily access and download your Noona HQ invoices.
- [How to sync Noona HQ with Google calendar](https://help.noona.app/en/articles/7143054-how-to-sync-noona-hq-with-google-calendar.md)
- [Managing Multiple Outlets or Locations in Noona HQ](https://help.noona.app/en/articles/7143056-managing-multiple-outlets-or-locations-in-noona-hq.md): One business, many locations — simplified.
- [Understanding Roles in Noona HQ](https://help.noona.app/en/articles/7013700-understanding-roles-in-noona-hq.md): Manage who can access what — with customizable roles and permissions.
- [Creating Personal Invoices in Noona HQ](https://help.noona.app/en/articles/7950439-creating-personal-invoices-in-noona-hq.md): Having your personal invoice is ideal when you are self-employed and working in a business.
- [How to Change Your Billing and Payment Information](https://help.noona.app/en/articles/7958976-how-to-change-your-billing-and-payment-information.md): Easily update your billing details and payment methods in Noona HQ.
- [Booking Intervals in Noona HQ](https://help.noona.app/en/articles/14076815-booking-intervals-in-noona-hq.md)
- [Manage Your Working Hours](https://help.noona.app/en/articles/14209701-manage-your-working-hours.md): In this article, you’ll learn how to properly set up your working hours and availability in Noona HQ.
- [Customized notifications for staff](https://help.noona.app/en/articles/14171234-customized-notifications-for-staff.md): Control which notifications you receive and how you want to receive them from Noona HQ.
- [Google Reserve Dining — Accept Reservations Directly from Google Maps](https://help.noona.app/en/articles/15655707-google-reserve-dining-accept-reservations-directly-from-google-maps.md): Learn how to enable the Google Reserve Dining integration and start receiving table reservations from Google Maps directly into Noona HQ.

### Dashboard

- [How to use the Analytics Dashboard](https://help.noona.app/en/articles/7330624-how-to-use-the-analytics-dashboard.md): Learn how to stay on top of your business performance with the Noona Analytics Dashboard.

### Common questions 

- [How to Change Your Location in Noona HQ](https://help.noona.app/en/articles/7143004-how-to-change-your-location-in-noona-hq.md): Update your business location quickly and easily.
- [Is it possible to connect the calendar to Outlook?](https://help.noona.app/en/articles/8020452-is-it-possible-to-connect-the-calendar-to-outlook.md): Used to using your Outlook calendar and would love to your appointments there?
- [Want to change categories on Noona?](https://help.noona.app/en/articles/7206775-want-to-change-categories-on-noona.md): Learn how you can control what categories you show up in on Noona! 🤩
- [What are the current languages that we support?](https://help.noona.app/en/articles/7038243-what-are-the-current-languages-that-we-support.md)
- [What Are Resources in Noona HQ?](https://help.noona.app/en/articles/7924869-what-are-resources-in-noona-hq.md): Learn how to manage non-human service providers like tanning beds or treatment rooms.
- [How to import data from other systems into Noona HQ](https://help.noona.app/en/articles/7034213-how-to-import-data-from-other-systems-into-noona-hq.md): Migrating to Noona HQ? We’ll help you bring your data with you.
- [Booking an appointment manually and online](https://help.noona.app/en/articles/7435360-booking-an-appointment-manually-and-online.md): There are a few ways you can create and book an appointment on Noona. Manually, doing it yourself, and through online bookings
- [How do I delete my account?](https://help.noona.app/en/articles/8348898-how-do-i-delete-my-account.md): Learn how to disable your visibility on Noona or request account deletion.
- [How to Create and Invite a New Staff Member in Noona HQ](https://help.noona.app/en/articles/8349037-how-to-create-and-invite-a-new-staff-member-in-noona-hq.md): Easily add and onboard new employees to your team. 🚀
- [Can't Login? Forgot your password?](https://help.noona.app/en/articles/7168258-can-t-login-forgot-your-password.md): If you can't log in for any reason, you don't have to worry one bit. You can fix it in a jiffy.
- [How language logic works in Noona: Translations, emails, and language settings](https://help.noona.app/en/articles/12147930-how-language-logic-works-in-noona-translations-emails-and-language-settings.md): In this article, you will learn how Noona handles languages in different parts of the system.
- [Privacy Policy](https://help.noona.app/en/articles/13762242-privacy-policy.md): General Data Protection Regulation \(GDPR\) PRIVACY POLICY OF NOONA LABS EHF.
- [Staff Commissions](https://help.noona.app/en/articles/9054550-staff-commissions.md): Learn how to activate, configure, and use commissions to increase sales and booking performance.

### POS - Ponto de Venda

- [POS - Ponto de Vendas](https://help.noona.app/en/articles/12507762-pos-ponto-de-vendas.md): Como ativar a Fiscalização de Faturas POS em Portugal Este artigo explica como ativar a fiscalização de faturas no POS da Noona, garantindo que o seu negócio cumpre os requisitos da \*\*Autoridade T...
- [POS com fiscalização](https://help.noona.app/en/articles/13742405-pos-com-fiscalizacao.md)

## Português

### Primeiros passos

- [📝 Como usar notas de clientes e marcações](https://help.noona.app/pt/articles/8260437-como-usar-notas-de-clientes-e-marcacoes.md): Adicionar notas sobre os seus clientes e as suas marcações é uma ótima forma de oferecer um serviço mais personalizado, lembrar preferências e guardar informações importantes - tudo num só lugar!

### Primeiros passos

- [🗓️ Como criar a sua primeira marcação](https://help.noona.app/pt/articles/7024903-como-criar-a-sua-primeira-marcacao.md): Neste guia rápido, vai aprender a fazer a sua primeira marcação e a entender como funcionam as marcações no seu calendário da Noona.
- [🛠️ Como criar um serviço na Noona HQ](https://help.noona.app/pt/articles/7038374-como-criar-um-servico-na-noona-hq.md): Neste artigo, vai aprender a criar serviços, definir preços e personalizar tudo ao seu estilo.
- [👤 Como criar clientes na Noona HQ](https://help.noona.app/pt/articles/7143064-como-criar-clientes-na-noona-hq.md): Os seus clientes são o coração do seu negócio — e a Noona HQ foi feita para ajudar a gerir essas relações da forma mais simples possível. Este guia mostra todas as formas de adicionar e consultar ...
- [⚡ Atalhos do Calendário](https://help.noona.app/pt/articles/7044759-atalhos-do-calendario.md): Gerencie o seu calendário de forma rápida e inteligente na Noona HQ Com os atalhos do calendário, pode mover marcações, alterar a duração, copiar/colar e marcar presenças com apenas alguns toques ...
- [🔁 Marcação recorrente](https://help.noona.app/pt/articles/7187266-marcacao-recorrente.md): Deixe a Noona HQ repetir marcações por si - simples, rápido e automático!
- [⏳ Listas de Espera & Notas](https://help.noona.app/pt/articles/7845748-listas-de-espera-notas.md): Duas ferramentas poderosas para manter o seu dia organizado e sem stress
- [⏳ Pausa entre Serviços](https://help.noona.app/pt/articles/7733681-pausa-entre-servicos.md): Adicione uma pausa automática entre serviços na Noona HQ
- [🏷️ Estado de Marcação](https://help.noona.app/pt/articles/7169057-estado-de-marcacao.md): Por que deve marcar o estado das suas marcações!
- [🧩 Campos Personalizados](https://help.noona.app/pt/articles/7024967-campos-personalizados.md): Personalize notas de clientes e marcações conforme as necessidades do seu negócio
- [🗂️ Como guardar notas e informações de clientes e marcações](https://help.noona.app/pt/articles/7329772-como-guardar-notas-e-informacoes-de-clientes-e-marcacoes.md): Mantenha tudo organizado, acessível e fácil de consultar
- [📚 Como ver e usar o histórico do cliente](https://help.noona.app/pt/articles/8291557-como-ver-e-usar-o-historico-do-cliente.md): Entenda melhor os seus clientes e ofereça um atendimento mais personalizado
- [🗓️ Como definir o seu horário de trabalho](https://help.noona.app/pt/articles/7020229-como-definir-o-seu-horario-de-trabalho.md): Neste artigo, vai aprender a personalizar o seu horário usando as duas ferramentas principais da Noona HQ: horário de atendimento e bloqueios de horário.

### Marcações online & Noona marketplace

- [Vender vouchers na Noona](https://help.noona.app/pt/articles/7936914-vender-vouchers-na-noona.md): Saiba como você pode começar a vender vales de oferta através da app Noona.
- [✍️ Adicionar descrições a serviços e membros da equipa](https://help.noona.app/pt/articles/7960049-adicionar-descricoes-a-servicos-e-membros-da-equipa.md): Ajude os clientes a saber exatamente o que esperar antes de marcar
- [❓ Como adicionar uma pergunta de marcação](https://help.noona.app/pt/articles/7966080-como-adicionar-uma-pergunta-de-marcacao.md): Recolha informações importantes antes da marcação — de forma simples e automática
- [🕒 Como definir a sua disponibilidade para marcações online](https://help.noona.app/pt/articles/7052755-como-definir-a-sua-disponibilidade-para-marcacoes-online.md): Deixe os clientes marcar apenas quando você quiser
- [Pré-pagamentos na Noona](https://help.noona.app/pt/articles/8053653-pre-pagamentos-na-noona.md)
- [🔍 Google Reserve](https://help.noona.app/pt/articles/12326629-google-reserve.md): Deixe os clientes marcarem diretamente através do Google
- [✉️ Oferta de Reservas](https://help.noona.app/pt/articles/12899500-oferta-de-reservas.md): Envie convites profissionais de marcação — com confirmação ou pagamento do cliente
- [⏳ Poupe tempo com uma resposta automática nas redes sociais](https://help.noona.app/pt/articles/7052692-poupe-tempo-com-uma-resposta-automatica-nas-redes-sociais.md): Deixe os clientes fazerem as marcações sozinhos — sem precisar responder sempre à mesma pergunta!
- [🎨 Personalize os seus serviços para marcações online](https://help.noona.app/pt/articles/7903100-personalize-os-seus-servicos-para-marcacoes-online.md): Faça os seus serviços brilharem com fotos, descrições claras e detalhes personalizados ✨
- [👥 Nem todos os membros da equipa precisam aceitar marcações online](https://help.noona.app/pt/articles/7902287-nem-todos-os-membros-da-equipa-precisam-aceitar-marcacoes-online.md): Alguns colaboradores preferem não receber marcações online — e isso não é problema nenhum.
- [🚫 Blacklist](https://help.noona.app/pt/articles/9648611-blacklist.md): Bloqueie clientes específicos de forma automática e discreta
- [📊 Lista Detalhada de Compromissos](https://help.noona.app/pt/articles/11070577-lista-detalhada-de-compromissos.md): Veja, filtre e exporte todos os dados das suas marcações com facilidade
- [Ratemat: como funciona e como começar](https://help.noona.app/pt/articles/13939945-ratemat-como-funciona-e-como-comecar.md)

### Noona POS \(Ponto de Venda\)

- [Sistema de Ponto de Venda \(POS\)](https://help.noona.app/pt/articles/7145827-sistema-de-ponto-de-venda-pos.md): Controla as tuas vendas e marcações num só lugar.
- [👥 Grupos de Clientes](https://help.noona.app/pt/articles/7970446-grupos-de-clientes.md): Personalize preços e agilize o checkout no Noona POS
- [📲 Noona Check-in App](https://help.noona.app/pt/articles/7931246-noona-check-in-app.md): Para profissionais ocupados, a app de check-in do Noona ajuda a poupar tempo e a tornar o negócio mais eficiente.
- [🧾 O que devo enviar ao meu contabilista?](https://help.noona.app/pt/articles/7978601-o-que-devo-enviar-ao-meu-contabilista.md): Usar o sistema POS do Noona é uma ótima forma de ter todos os relatórios num só lugar. Mas afinal, o que precisas de enviar ao teu contabilista?
- [📦 Como adicionar produtos e criar uma lista de produtos?](https://help.noona.app/pt/articles/7169463-como-adicionar-produtos-e-criar-uma-lista-de-produtos.md)
- [📊 Relatórios de Vendas - Tudo o que precisa de saber](https://help.noona.app/pt/articles/7930954-relatorios-de-vendas-tudo-o-que-precisa-de-saber.md): Os relatórios de vendas são uma ferramenta muito importante para perceber como está o teu negócio.
- [🎟️ Vouchers - Criar, Vender e Gerir](https://help.noona.app/pt/articles/7203124-vouchers-criar-vender-e-gerir.md)
- [🧾 Histórico de Compras e Serviços do Cliente](https://help.noona.app/pt/articles/7338847-historico-de-compras-e-servicos-do-cliente.md): O histórico do cliente mostra todos os serviços e produtos que ele já utilizou ou adquiriu. Isso ajuda você a oferecer um atendimento mais personalizado e eficiente ✨
- [🛍️ Vender Produtos sem Marcação](https://help.noona.app/pt/articles/7966591-vender-produtos-sem-marcacao.md)
- [💳 Como fazer o Checkout de uma Marcação](https://help.noona.app/pt/articles/8294633-como-fazer-o-checkout-de-uma-marcacao.md)
- [💳 Pagamentos Online no Noona](https://help.noona.app/pt/articles/9669783-pagamentos-online-no-noona.md)
- [🧾 Configurar o Noona POS](https://help.noona.app/pt/articles/9800226-configurar-o-noona-pos.md)
- [💸 Reembolsos no Noona POS](https://help.noona.app/pt/articles/9805656-reembolsos-no-noona-pos.md)

### Lembretes & Mensagens por SMS

- [📩 Tudo o que precisa de saber sobre lembretes SMS](https://help.noona.app/pt/articles/7120551-tudo-o-que-precisa-de-saber-sobre-lembretes-sms.md)
- [📣 Campanhas SMS no Noona](https://help.noona.app/pt/articles/7255099-campanhas-sms-no-noona.md)
- [📲 Como personalizar lembretes SMS para cada colaborador](https://help.noona.app/pt/articles/7216464-como-personalizar-lembretes-sms-para-cada-colaborador.md)
- [Como verificar o estado dos lembretes SMS](https://help.noona.app/pt/articles/7207033-como-verificar-o-estado-dos-lembretes-sms.md): Queres confirmar se as tuas mensagens SMS foram enviadas?
- [Personalizar mensagens SMS](https://help.noona.app/pt/articles/7120591-personalizar-mensagens-sms.md): Aprende a personalizar os lembretes SMS para que os teus clientes recebam toda a informação antes da marcação.
- [Lembretes de Marcação Personalizados](https://help.noona.app/pt/articles/13015291-lembretes-de-marcacao-personalizados.md): Aprenda a configurar lembretes personalizados de marcação que reduzem faltas e mantêm os clientes informados.
- [Não está a receber lembretes por SMS no iPhone?](https://help.noona.app/pt/articles/14046469-nao-esta-a-receber-lembretes-por-sms-no-iphone.md)

### Definições

- [🔐 Esqueceu a sua palavra-passe?](https://help.noona.app/pt/articles/7066524-esqueceu-a-sua-palavra-passe.md): Acontece com toda a gente — sem stress 😊
- [📄 Como encontrar e descarregar faturas](https://help.noona.app/pt/articles/7883318-como-encontrar-e-descarregar-faturas.md)
- [Como sincronizar o Noona HQ com o Google Calendar](https://help.noona.app/pt/articles/7143054-como-sincronizar-o-noona-hq-com-o-google-calendar.md)
- [Gerir várias localizações ou espaços](https://help.noona.app/pt/articles/7143056-gerir-varias-localizacoes-ou-espacos.md): Varias empresas e espaços, várias localizações — de forma simples.
- [🧩 Funções no Noona HQ](https://help.noona.app/pt/articles/7013700-funcoes-no-noona-hq.md): Controla quem pode ver e fazer o quê — com funções e permissões personalizadas.
- [Como criar faturas pessoais?](https://help.noona.app/pt/articles/7950439-como-criar-faturas-pessoais.md): Ter faturas em teu nome é ideal se és trabalhador independente dentro de um negócio.
- [Como alterar os dados de faturação e pagamento](https://help.noona.app/pt/articles/7958976-como-alterar-os-dados-de-faturacao-e-pagamento.md): Atualiza facilmente os teus dados de faturação no Noona HQ.
- [Intervalos de marcação na Noona HQ](https://help.noona.app/pt/articles/14076815-intervalos-de-marcacao-na-noona-hq.md)
- [Gerir o seu horário de trabalho](https://help.noona.app/pt/articles/14209701-gerir-o-seu-horario-de-trabalho.md): Neste artigo, vai aprender como configurar corretamente o seu horário de trabalho e disponibilidade no Noona HQ.
- [Notificações personalizadas para membros do Staff](https://help.noona.app/pt/articles/14171234-notificacoes-personalizadas-para-membros-do-staff.md): Controla quais as notificações que recebes e como as queres receber da Noona HQ.
- [Atualizar o método de pagamento: débito direto → cartão](https://help.noona.app/pt/articles/14689205-atualizar-o-metodo-de-pagamento-debito-direto-cartao.md): Se clicaste no banner amarelo da tua aplicação, estás no sítio certo. Aqui tens tudo o que precisas de saber. 👇

### Painel de Controlo

- [Como usar o painel de análise da sua empresa](https://help.noona.app/pt/articles/7330624-como-usar-o-painel-de-analise-da-sua-empresa.md): Aprende a acompanhar o desempenho do teu negócio com o painel do Noona.

### Perguntas frequentes

- [Como alterar a minha localização?](https://help.noona.app/pt/articles/7143004-como-alterar-a-minha-localizacao.md): Atualiza a localização do teu negócio de forma rápida e simples.
- [É possível ligar o calendário Noona ao Outlook?](https://help.noona.app/pt/articles/8020452-e-possivel-ligar-o-calendario-noona-ao-outlook.md): Usas o Outlook e gostavas de ver lá as tuas marcações do Noona? 👇
- [Queres alterar as categorias no Noona?](https://help.noona.app/pt/articles/7206775-queres-alterar-as-categorias-no-noona.md): Aprende como controlar em que categorias o teu negócio aparece 🤩
- [Que idiomas são atualmente suportados?](https://help.noona.app/pt/articles/7038243-que-idiomas-sao-atualmente-suportados.md)
- [O que são os Recursos?](https://help.noona.app/pt/articles/7924869-o-que-sao-os-recursos.md): Aprende a gerir equipamentos ou espaços que fazem parte dos serviços.
- [Como importar dados de outros sistemas para o Noona HQ](https://help.noona.app/pt/articles/7034213-como-importar-dados-de-outros-sistemas-para-o-noona-hq.md): Estás a mudar para o Noona HQ? Podes levar os teus dados contigo.
- [Marcar uma reserva manualmente e online](https://help.noona.app/pt/articles/7435360-marcar-uma-reserva-manualmente-e-online.md): No Noona, existem duas formas de marcar uma reserva: 👉 Manualmente 👉 Através de marcações online
- [Como eliminar a minha conta?](https://help.noona.app/pt/articles/8348898-como-eliminar-a-minha-conta.md): Aprende como ocultar o teu perfil no Noona ou eliminar a conta definitivamente.
- [Como criar e convidar um novo colaborador?](https://help.noona.app/pt/articles/8349037-como-criar-e-convidar-um-novo-colaborador.md): Adiciona facilmente novos membros à tua equipa 🚀
- [Esqueceu sua senha ou não consegue iniciar sessão?](https://help.noona.app/pt/articles/7168258-esqueceu-sua-senha-ou-nao-consegue-iniciar-sessao.md): Se não consegues entrar na tua conta, não te preocupes 😊 👉 É algo fácil de resolver.
- [Como funciona a tradução / idioma no Noona](https://help.noona.app/pt/articles/12147930-como-funciona-a-traducao-idioma-no-noona.md): Traduções, emails e definições de idioma
- [Política de Privacidade](https://help.noona.app/pt/articles/13762242-politica-de-privacidade.md): REGULAMENTO GERAL SOBRE A PROTEÇÃO DE DADOS \(RGPD\) POLÍTICA DE PRIVACIDADE DA NOONA LABS EHF.
- [💰 Comissões de Colaboradores](https://help.noona.app/pt/articles/9054550-comissoes-de-colaboradores.md)

### POS - Ponto de Venda

- [POS com fiscalização](https://help.noona.app/pt/articles/13742405-pos-com-fiscalizacao.md)

## Español

### Noona POS \(Point of sale\)

- [Grupos de clientes](https://help.noona.app/es/articles/7970446-grupos-de-clientes.md): Los grupos de clientes son una excelente forma de personalizar tu Noona POS.

### Settings 

- [Gestionar su horario de trabajo](https://help.noona.app/es/articles/14209701-gestionar-su-horario-de-trabajo.md): En este artículo, aprenderá cómo configurar correctamente su horario de trabajo y disponibilidad en Noona HQ.