Why use auto-reply?
As a popular service provider, you are likely bombarded with messages from social media with questions about your availability.
Noona can help you gain peace of mind, and adding an auto-reply to your social media profiles with a link to your Noona profile is the first step towards that.
Where do you want to set up auto-replies? Facebook? WhatsApp? Instagram?
How to set up auto-reply on Instagram, Facebook and WhatsApp
First, navigate to your Facebook page. You must be an admin of the page in order to set up auto-replies.
Open "Inbox"
It should be on the left side of your page, under the "Manage page" section.(Remember, you need to be an admin of the page to see this)
Click "Automated responses"
Configure your auto-reply
From here, you can select which Meta-owned platforms should send the auto-reply and customize your message.
If your Instagram page is not connected to your Facebook page, learn how to do that by clicking here.
Remember to save your message!
Example text:
Here's an example of an auto message you could send:
Hi {{user_first_name}}!
Thanks for reaching out. If you want to book an appointment with us, the easiest way to do so is through Noona: https://noona.app/yourBusinessName
If you are not trying to book an appointment, we will try to answer as soon as possible.
Thanks!