Introduction
Are you constantly receiving messages on social media asking for your availability?
With Noona, you can turn that chaos into calm by setting up auto-replies that direct clients to your Noona booking link.
This quick tip helps you:
Reduce time spent answering repetitive questions
Automatically direct clients to book themselves
Focus more on what you do best ✨
Why Use an Auto-Reply?
📩 Automate responses to booking inquiries
⏳ Save valuable time and avoid message fatigue
📆 Increase booking consistency by funneling traffic directly to your Noona profile
Where Can You Set It Up?
You can create auto-replies on all Meta-owned platforms:
Facebook
Instagram
WhatsApp
How to Set Up Auto-Replies on Facebook, Instagram & WhatsApp
🔧 Step-by-Step Setup via Facebook (Meta Business)
1. Go to Your Facebook Page
You must be an admin of the page to manage inbox settings.
2. Open “Inbox”
Find this under the Manage Page section on the left-hand side.
3. Click on “Automated Responses”
4. Configure the Auto-Reply
Choose which platforms (Facebook Messenger, Instagram, WhatsApp) should send the reply.
Customize your message.
Example text:
Here's an example of an auto message you could send:
Hi {{user_first_name}}!
Thanks for reaching out. If you want to book an appointment with us, the easiest way to do so is through Noona: https://noona.app/yourBusinessName
If you are not trying to book an appointment, we will try to answer as soon as possible.
Thanks!
5. Save Your Changes
🔄 Not Seeing Instagram as an Option?
If your Instagram account isn’t connected to your Facebook page:
Need Help?
If you’re unsure how to set this up or need help finding your Noona link, reach out to our support team through the in-app chat or email us on [email protected]💬 — we’re always here to help!