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How to set up online bookings

Let your clients book with you anytime — online, effortlessly.

Anna Dís avatar
Written by Anna Dís
Updated over 2 weeks ago

Introduction

Online bookings save time for both you and your clients. With Noona HQ, you can set up your booking system in just a few steps, enabling clients to schedule appointments through:

  • Your Company Website (via iFrame)

  • The Noona Marketplace App

  • The Noona Marketplace Website


Rather watch a video?


✅ Before You Begin

Make sure the following are completed before setting up online bookings:

  • All Services and Resources are added.

  • All Staff Members are created and assigned roles.

  • Your Blocked Times (non-working hours) are set in your calendar.

Once done, you’re ready to configure your booking settings.


Step 1: Set Your Opening Times

Opening times show clients when your business is typically open.

Example: If you close Saturdays in the opening times, clients can still book on Saturdays unless Saturdays are blocked in your calendar.

📖 Learn more: Setting up your work scedule.


Step 2: Configure Security Settings

Required Client Information

By default, clients must enter their name and phone number. You can also choose to request:

  • Email – useful for sending booking confirmations via Noona

  • Social ID Number

  • License Plate Number – great for automotive businesses

Client Booking Behavior

Customize the rules for client interactions:

  • Minimum time before a booking can be made (e.g., 2 hours before)

  • Minimum time required for rescheduling or cancellation (e.g., 24 hours in advance)

Advanced Booking Options

Choose whether to:

  • Allow online bookings without staff confirmation

  • Allow clients to book over canceled appointments

These options help you streamline your availability based on your workflow preferences.


Step 3: Set Up Services, Staff, and Resources

Services

For each service, you can:

  • Choose a cover image

  • Write a description, confirmation message, and booking question

  • Assign available staff members

  • Choose whether to auto-assign staff randomly or let clients choose

Staff

Make each staff member available for online bookings by:

  1. Enabling online booking under their profile.

  2. Choosing a booking interval (e.g., 30 or 60 minutes).

How to make your staff member available for online bookings and how to customize the interval for your bookings

When choosing the intervals, you are customizing on what time slots you'd want the appointments to book.

Here you'll see how 60 minutes intervals (Lisa) would look like and then 30 minutes intervals (Anna).


Step 3.5: Add and Optimize Your Cover Photos

Cover photos are a great way to visually represent your business profile and give it a professional appearance.

📸 Layout Guide: Number of Photos

Use the layout below based on how many cover photos you plan to upload:

📏 Size Guide: Optimal Dimensions

Make sure your images look great on all devices by following these sizing guidelines:

  • For a single cover photo:

    Use 1920 × 1080 px (16:9 aspect ratio)

  • For two or more photos:

    Use 1024 × 768 px (4:3 aspect ratio)

Tip: Keep key text and visuals inside the safe zone (1920 × 652 px) to ensure they display correctly across screen sizes.


Step 4: Set Your Visibility and Online Presence

Choose where your business will appear:

  • Web Address: Customize your public booking link.

  • Noona Marketplace: Check to appear on the app and website.

  • iFrame on Your Website: Allow bookings directly from your site.

Confirmation Options

  • Confirmation Message: Personalize the final message to build client trust.

  • Confirmation Page URL (optional): Redirect clients after booking — perfect for tracking with Google Analytics or Facebook Pixel.


Final Step: Activate Online Bookings

Once everything is configured:

  1. Click Activate Online Booking.

  2. 🎉 You’re live!

Congratulations!

You’ve now opened the door for smooth, hassle-free bookings. Sit back, relax, and watch your business grow 📈


Need Help?

Got questions? We’re just a message away. Contact us through the chat bubble anytime or email us on [email protected] ❤️

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