How many bookings did you get last month? Which tables are the most popular? And are your Instagram followers actually booking? 📊 With Analytics, you'll find answers to all of this in just a few clicks. Let's take a look!
📍 Where to find Analytics
In the menu, go to Insights → Analytics. 👆
🎯 Step by step: Choose what you want to see
1) Pick the data
At the top, click the first dropdown and choose what you want to track:
Bookings 📅
SMS messages 💬
New clients 🙋
2) Pick how to measure it
For bookings, use the second dropdown to choose between:
Total bookings: how many bookings you had.
Total hours: how many hours your bookings took up in total. ⏱️
Right below, you'll see the total number for the selected period, for example "3 - total bookings".
🔍 Step by step: Add a filter
Want to dig a little deeper? Filters let you focus on exactly what you're interested in.
1) Click "+ Add filter"
2) Choose what to filter by
In Filter by, pick one of these options:
Staff member: bookings created by a specific team member. 🙋
Table: bookings at specific tables. 🪑
Status: bookings with a specific status.
Experience: bookings for a specific experience, for example a brunch or a tasting menu. ✨
Booking origin: where the booking came from, for example booked by staff, via noona.app, with the Noona app, Facebook, Instagram, Tripadvisor or The MICHELIN Guide. 🌐
Custom client fields: if you've set up your own client fields, you can filter by them too. They appear in the list with (Customer) after their name. 🏷️
3) Choose the values
In Values, select one or more options, for example Table 1 and Table 2. Use Select all to pick everything at once.
4) Save the filter
Click Save. ✅ The chart and total update right away.
You can combine several filters in one line, for example a specific table and a specific client field, to narrow down your data even further. 🎯
📈 Step by step: Compare your data
Want to see two things side by side? Click + Add comparison to add a second line to your chart. Then set it up the same way as the first one, with its own data and filters.
For example: Compare all your bookings with bookings from Facebook to see how much your social media actually brings in. 📱
📅 Choose the time period
Below the comparison, pick the period you want to look at:
Weekly
Monthly
Quarterly
Yearly
Custom period: choose your own dates. 🗓️
Next to it, choose how the data is grouped in the chart, for example Per day or Per month. Use the arrows on the right to move between periods.
💡 Ideas for inspiration
Find your busiest tables by filtering bookings by Table. 🪑
See which channel brings you the most guests by filtering by Booking origin. 🌐
Find out which experience is the most popular by filtering by Experience. ✨
Track how fast your guest list is growing with New clients. 📈
🤕 Need help?
If you have any questions, feel free to contact us via the chat bubble ❤️