Skip to main content

Selling online vouchers on Noona

Learn how you can start selling gift vouchers through the Noona app

Anna Dís avatar
Written by Anna Dís
Updated this week

🎁 Why Sell Gift Vouchers?

Offering gift vouchers through Noona is a smart way to:

  • Increase revenue from both existing and new clients

  • Attract first-time visitors who may spend more than the voucher value

  • Encourage repeat visits and strengthen brand loyalty

  • Provide a flexible gift option for last-minute or undecided buyers

  • Drive word-of-mouth marketing through gifting

Gift vouchers enhance your short-term sales while supporting long-term growth by expanding your customer base.


🔧 How to Set Up a Payment Account

Before receiving funds for voucher sales, you’ll need to set up a payment account for settlements.

Steps:

  1. Click the ☰ menu (three-line icon) in the top-left corner

  2. Go to Online BookingsProfile

  3. Select Set up vouchersContinue Setup

  4. Click Set up a payment account

You’ll be redirected to the payment setup portal, where you must enter your business details.

Note: You can start selling vouchers before your settlement account is fully approved. However, payments will only be settled once your account is verified.


🛠 How to Set Up and Manage Vouchers

  1. Go to SettingsSalesVouchers

  2. Click + New

  3. Choose your voucher type:

    • Series Voucher: Covers multiple service sessions

    • Single Service Voucher: Acts like a standard gift card

Customize Your Voucher:

  • Service: Link to a specific service

  • Title: Add a name (e.g., “Spring Facial Promo”)

  • Retail Price: Optional—set if different from value

  • Visibility: Check “Sell voucher online” to make it appear on Noona and Noona.is


💳 How Clients Buy Vouchers Online

When clients browse vouchers on Noona:

  1. They select a voucher

  2. Add a personal message that appears in the downloadable PDF

  3. Choose a delivery method:

    • Noona app

    • Email

    • SMS

It’s convenient, personal, and perfect for gifting!


📊 How to Monitor and Track Vouchers

Navigate to SalesVouchers to see all sold vouchers.

Each voucher will be tagged by status:

  • Never used

  • Partly used

  • Fully used

Expired (vouchers are valid for 3 years)


🧾 How to Use a Voucher

If You Don’t Have Sales Pro:

  1. Go to SalesVouchers

  2. Click “Use Voucher”

  3. Enter the voucher code manually

If You Have Sales Pro:

  • At checkout, simply choose “Voucher” as the payment method—it’s fully integrated into your flow.


💰 Settlements and Refunds

After a voucher is sold online, you’ll find the transaction listed under:

SalesSettlements

Here, you can also process refunds, if needed.


Need Help?

We’re here to support you every step of the way.

Have questions about vouchers, payments, or integrations? Reach out via the chat bubble or email us on [email protected] ❤️

Did this answer your question?