🎁 Why Sell Gift Vouchers?
Offering gift vouchers through Noona is a smart way to:
Increase revenue from both existing and new clients
Attract first-time visitors who may spend more than the voucher value
Encourage repeat visits and strengthen brand loyalty
Provide a flexible gift option for last-minute or undecided buyers
Drive word-of-mouth marketing through gifting
Gift vouchers enhance your short-term sales while supporting long-term growth by expanding your customer base.
🔧 How to Set Up a Payment Account
Before receiving funds for voucher sales, you’ll need to set up a payment account for settlements.
Steps:
Click the ☰ menu (three-line icon) in the top-left corner
Go to Online Bookings → Profile
Select Set up vouchers → Continue Setup
Click Set up a payment account
You’ll be redirected to the payment setup portal, where you must enter your business details.
Note: You can start selling vouchers before your settlement account is fully approved. However, payments will only be settled once your account is verified.
🛠 How to Set Up and Manage Vouchers
Go to Settings → Sales → Vouchers
Click + New
Choose your voucher type:
Series Voucher: Covers multiple service sessions
Single Service Voucher: Acts like a standard gift card
Customize Your Voucher:
Service: Link to a specific service
Title: Add a name (e.g., “Spring Facial Promo”)
Retail Price: Optional—set if different from value
Visibility: Check “Sell voucher online” to make it appear on Noona and Noona.is
💳 How Clients Buy Vouchers Online
When clients browse vouchers on Noona:
They select a voucher
Add a personal message that appears in the downloadable PDF
Choose a delivery method:
Noona app
Email
SMS
It’s convenient, personal, and perfect for gifting!
📊 How to Monitor and Track Vouchers
Navigate to Sales → Vouchers to see all sold vouchers.
Each voucher will be tagged by status:
Never used
Partly used
Fully used
Expired (vouchers are valid for 3 years)
🧾 How to Use a Voucher
If You Don’t Have Sales Pro:
Go to Sales → Vouchers
Click “Use Voucher”
Enter the voucher code manually
If You Have Sales Pro:
At checkout, simply choose “Voucher” as the payment method—it’s fully integrated into your flow.
💰 Settlements and Refunds
After a voucher is sold online, you’ll find the transaction listed under:
Sales → Settlements
Here, you can also process refunds, if needed.
Need Help?
We’re here to support you every step of the way.
Have questions about vouchers, payments, or integrations? Reach out via the chat bubble or email us on [email protected] ❤️