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Permissions

Here we go over the permissions you can choose from for your staff members or other roles in your company

Elín Inga avatar
Written by Elín Inga
Updated over a week ago

Introduction

In Noona HQ, permissions allow you to define what access each staff member or custom role has across your business. Whether it’s calendar access, sales, settings, or client data — permissions help you protect sensitive information and assign responsibility where needed.

✨ You can create and edit roles via Settings → Roles

👥 Clients never see internal roles in their Noona app


Want to start by learning more about the roles? Click here to read the help article


Rather watch a video?



📅 Calendar Permissions

These control what a staff member can do in the calendar.

Permission

Description

View all calendars

See co-workers’ calendars

Manage own appointments and clients

Create, edit, or delete personal appointments and clients

Manage own blocked times

Control own availability blocks Learn more about blocked times

Manage all appointments

Edit or delete co-workers’ appointments

Manage all blocked times

Edit or delete blocked times on other calendars

View colleagues’ notifications

See when co-workers receive online bookings

View colleagues’ waitlist entries

See who is waitlisted with others

View colleagues’ memo entries

Read internal notes left by others

Manage all bookable resources

Create/edit/delete shared resources like rooms or machines

Manage all services

Create/edit/delete service offerings Learn how to create a service


👤 Client Permissions

Determine what client information staff can access or modify.

Permission

Description

View/manage all clients

Access all client profiles across the company

View/manage contact info of own clients

Phone numbers and emails of assigned clients

View/manage personal ID of own clients

Access identification numbers (if applicable)

View/manage contact info of all clients

View contact details of every client

View/manage personal ID of all clients

Access ID numbers of all clients

View/manage event notes across staff

See appointment notes made by others

View/manage client notes not assigned to them

Access general client notes from others

Manage SMS messages

Send SMS messages using Noona HQ


👥 User Permissions

Currently, there is one key permission for user management:

Permission

Description

Access staff list, manage users, invite

Invite/remove staff, edit roles, services, profiles


💳 Sales Permissions

Relevant for businesses using Noona POS or no-show claims.

Permission

Description

See all reports

Access full reporting: sales, services, products

See reports for own sales

View personal performance only

Access analytics

Use the Dashboard to track appointments, SMS reminders, etc.


📈 Reports Permissions

For businesses using POS, gift vouchers, or no-show fees.

Permission

Description

See all reports

Access full reporting: sales, services, products

See reports for own sales

View personal performance only

Access analytics

Use the Dashboard to track appointments, SMS reminders, etc.

📖 To enable gift vouchers: Go to Online Bookings → scroll to Gift Vouchers → check “Allow clients to buy gift vouchers online”


🏢 Outlet Permissions

For businesses with multiple locations (outlets).

Permission

Description

Manage locations

Create, edit, or delete outlets


⚙️ Settings Permissions

Control what configuration access each role has.

Permission

Description

Manage roles and permissions

Create/edit/delete roles (including what you’re reading now!)

Manage calendar settings

Change default time slots, working hours, etc.

Manage online bookings settings

Customize your public profile on the Noona app

Manage all subscriptions

Subscribe/unsubscribe to Noona services

Manage POS settings

Configure invoice layout, VAT, SSN display

Manage check-in settings

Manage kiosk/check-in station preferences

Control PIN-protected sections

Lock access to reports, invoices, or dashboard via PIN code


📬 Still Have Questions?

If you need help configuring roles or understanding which permissions are right for your team, just reach out via the blue chat bubble or email us on [email protected] 💬 — we’re always happy to help ❤️














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