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How to import data from other systems into Noona HQ

Migrating to Noona HQ? We’ll help you bring your data with you.

Anna Dís avatar
Written by Anna Dís
Updated over a month ago

Switching to a new system doesn’t mean starting from scratch. If you’re moving from another appointment platform, Noona HQ makes it easy to bring over your existing:

  • 🧑‍🤝‍🧑 Client Lists

  • 📆 Appointment History

  • 🛎️ Services

  • 🛍️ Products

All we need is your data in an Excel (.xlsx) or CSV (.csv) file format, and our support team will handle the rest!


📦 How to Prepare Your Files

  1. Export your data from your current system (most offer .csv or Excel exports)

  2. Review your files and ensure:

    • Each column has a clear label

    • Data is organized by type (separate files for clients, services, etc.)

    • Fields like names, prices, emails, and dates are consistently formatted

📄 Need inspiration?

We’ll provide sample structure examples when you contact us.


🤝 How to Get Started

Since this is a new feature, importing is currently handled manually by our support team.

To begin:

  1. Contact us via the blue chat bubble 💬 or email us at [email protected]

  2. Share your Excel or CSV files with us

  3. We’ll review and confirm if anything is missing

  4. Sit back—we’ll handle the import and notify you once it’s complete!

🏁 Our goal is to get you up and running smoothly with all your data in place.


🧠 Pro Tips

  • Include as much detail as possible—the more complete your data, the better your setup will be

  • Double-check sensitive fields like client contact info and service pricing

  • If you’re unsure how to export from your old system, we’re happy to assist!


💬 Need Help?

We’re ready to help you every step of the way.

Just reach out via the in-app chat bubble or email us on [email protected]—your transition to Noona HQ starts with one message!

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