📋 Step-by-Step: Create a New Service
1. Go to the Services Section
In the Sidebar, click Services.
Click the + New button in the top right corner.
2. Set Up the Basic Information
To create a service, you need to provide at least:
Service Name
Duration (in minutes)
✅ Tip: A clear, descriptive name helps both clients and staff quickly identify the service.
🎨 Optional Customizations
You can enhance the service setup by editing the following:
Color — for calendar visibility
Service Type — explained below
Price — several pricing models available
Language Options
You can customize the service name and description in different languages — ideal for businesses with international clients.
When creating or editing a service, you can add language options right next to the service name. This allows you to enter translations directly in the fields provided for each available language.
![Screen Recording 2025-11-10 at 16.06.53.mov [video-to-gif output image]](https://downloads.intercomcdn.com/i/o/tzp8av6s/1823089242/2de9480f8ca1623de0e5d0b8df04/ezgif-54b605e69ad88366.gif?expires=1763665200&signature=b180c06417e07b3625d50371565effaedb16183cacd82851f6cf5ce94cfb262b&req=dSglFcl2lINbW%2FMW1HO4zdfGZFluNHFLHVG9O%2F%2FIJPafwkJ77ACawAngUgN8%0AngneEG212plDOGqF7kg%3D%0A)
Available languages:
English
Íslenska
Čeština
Português
Français
Español
Polski
✅ Tip: Even if you only serve one primary market, adding translated service names can make your booking page more welcoming for visitors abroad.
💡 Example: If your main language is English but you also serve Portuguese-speaking clients, you can show “Haircut” as “Corte de cabelo” on the Portuguese version of your booking page.
🔧 Service Types Explained
Noona HQ supports three types of services:
Type | Description |
Normal | A standard appointment. No overlapping bookings allowed. |
Normal with a Pause | Includes a break in the middle. A second appointment can be booked during that break. |
Non-blocking (Flexible) | Lets you manually fit in other appointments. Only you can book these—clients can’t book them online. |
💡 Use flexible services for internal tasks or appointments you want full control over.
💰 Service Pricing Options
Choose the pricing method that best suits your business:
Pricing Model | Use Case |
Fixed Price | Most common setup. You can still apply discounts at checkout in the POS. |
Multiple Prices | Useful if pricing depends on different variations (e.g., hair length). |
Price Range | Ideal for services where time or materials vary the cost. |
Price per Client Group
You can set different prices for specific client groups, giving you flexibility to reward loyal clients or adjust rates for different segments.
![Screen Recording 2025-11-10 at 16.04.11.mov [video-to-gif output image]](https://downloads.intercomcdn.com/i/o/tzp8av6s/1823084957/35bc73d52ca0f6c4082d1489d44e/ezgif-5289873231ee7522.gif?expires=1763665200&signature=5b14bbc05ceea5ec0311714e4d5d69ce3afb4cb7b550f0997320a22ee817a5db&req=dSglFcl2mYhaXvMW1HO4zUL7OLird9Fko9j9qnGwaTHXUKRY2DImTZ7bgf%2F0%0AOD98kanZjHNjo8j2UL0%3D%0A)
🎯 Use cases:
Offer discounted rates to loyal customers.
Apply special pricing for corporate clients or students.
Create temporary promotional groups with unique pricing.
💰 Example:
Standard price: $50
VIP clients: $40
Students: $35
✅ The correct price will automatically appear at checkout depending on the client’s assigned group.
📖 For more details, see our full guide on Client Groups
🚀 Next Steps
You’re now ready to build your full service list!
If you’re planning to accept online bookings, check out additional customization options here.
🔄 Migrating from another system?
We can help you import your services. Just contact us through the chat bubble!
💬 Need Help?
We’re here for you! Use the chat bubble, call us, or email [email protected] anytime you need assistance.