SMS campaigns

Want to learn how to use Noona HQ to send out campaigns to your customers?

Elín Inga avatar
Written by Elín Inga
Updated over a week ago

Hey there, let's talk about the magic of SMS campaigns! 📲

First up, if you're feeling under the weather and need to let your clients know, no problem! Just choose yourself as the staff member and select Today in the time period filter. Easy peasy! 🤒

Want to give your clients a special treat with a discount? You can choose the clients who have tried a specific service before and let them know about the awesome deal! 💸

Are you offering a new service and want to spread the word to a specific group of clients? Not all users have access to the client groups feature, so please reach out to us if you want to have it activated for your account 🙏

And don't forget about reaching out to clients who might need another appointment! Just select a specific time period at the bottom and let them know it's time to come back and see you.

But wait, there's more! The possibilities for SMS campaigns are endless! You can use them for any and all of your marketing needs. So go ahead and get creative! 🎨

Where can I send out these campaigns?

If you are using a computer you can click on Messages on the left, and the Campaigns will automatically open up

If you are using your phone you first have to go to the three stripes in the bottom left corner, from there you scroll down until you see Campaigns under Messages

How do I design my campaign?

Are you ready to design your campaign and send it out to the perfect audience? Let's do this! 🚀

First, type your message into the white box for an SMS campaign. But if you're sending an email campaign, feel free to skip this step! 😎

Now, let's filter your campaign! Choose which staff member your clients have seen or which service they've tried before. But if you're not sure, no worries! You can always leave it at All staff or Any service.

Do you want to offer a special discount to your Family and friends only? Or maybe to another group you've created? Then select the client group filter! But again, if you're not sure, just leave it at Any group 😉

Don't forget to set the time period filter! It's automatically set to clients booked tomorrow, but you can customize it to your liking or leave it at All clients

Once you've picked your filters, let's see how many clients fit the category! This will help you make sure you've selected the right filters and also see the cost of the campaign if you send it out as an SMS.

Now comes the fun part! You can either click the blue Send campaign button or export the clients to a .csv file and use a free website like Mailchimp to send out an email campaign. Easy peasy! 📧

Let's get your message out there and make some magic happen! ✨

Good luck with your campaign and don't hesitate to reach out to us if you need any help ❤️


... click here to learn more about the SMS reminders

... click here to learn how to check the status of your SMS reminders

... click here to learn how to customise the SMS reminders for each staff member

... click here to learn how to customise your SMS reminders

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