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Client groups

Client groups are a great way to customise your Noona POS

Elín Inga avatar
Written by Elín Inga
Updated over 2 weeks ago

🎯 Why Use Client Groups?

Client groups allow you to:

  • Offer custom pricing for specific clients (e.g., family, friends, regulars, staff)

  • Apply different prices for the same service based on the client or staff member

  • Speed up your checkout process by showing the correct price automatically

This feature is especially useful if your team or clientele includes varying pricing tiers.


➕ How to Create a New Client Group

There are three easy ways to create a client group in Noona HQ:

Option 1: From the Service Settings

  1. Go to Services

  2. Select the service you want to modify

  3. Click + Add PriceNew client group price

  4. Click + New Client Group

  5. Name the group and enter the custom price

Option 2: From an Appointment

  1. Go to your Calendar

  2. Click on the client’s appointment

  3. Click “Add to client group”

  4. Select + New Client Group, name it, and save

Option 3: From the Clients List

  1. Go to Clients

  2. Search and select the client

  3. Click “Add to client group”

  4. Choose + New Client Group and save


👥 How to Add Clients to Existing Groups

You can follow Option 2 or 3 above, but instead of creating a new group:

  • Simply select an existing client group from the dropdown list


💡 How Does This Improve POS Efficiency?

When you check out a client who’s part of a client group with a special price, the correct price is automatically applied at checkout.


Example:

A client in the “Family” group is purchasing “Haircut – Extra Long Hair”

  • Regular price: 20 ISK

  • Family group price: 15 ISK

    ✅ At checkout, 15 ISK is applied automatically

🪄 Saves time, avoids pricing mistakes, and improves the client experience

✨ Pro Tip: You can also add a custom group price at checkout (even if the client isn’t yet in the group).

Note: This does not add the client to the client group.


Need Help?

Still have questions or want help setting up client groups for your team? Reach out via the chat bubble or email us on [email protected] — we’re happy to assist 💬

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