So, did you forget your password or did you forget the email address connected to your account?

This one is a bit tricky. I suggest you search for "Noona HQ" inside of your email. We've probably sent you an email in the past to the address you're using for your account, and if you find such email you know that the address that received that email is the one connected to your account.

Then, I think it's time for you to reach out to one of our super helpful customer support reps through our chat bubble. They'll help you through this, don't you worry 😊

If you forgot your password, go to the log in page and click:

"Forgot password?"

Then, simply enter the email address connected to your account as shown in the photo below

Then, go to your email inbox and you'll find that we've sent you a link to create a new password. My email is in Icelandic, because I'm located in Iceland 😅 But regardless of the language of the email, you just have to click the link at the bottom of the email.

Create your new password, preferably something long and safe and something you can remember (or not, if you use a password manager, which we highly recommend).

Your mother's sister's dog's last name perhaps? Or maybe the name of your favourite teletubby? Is it Tinkywinky?

Now you should be safely inside of your Noona HQ account. If there's anything else, feel free to reach out whenever!