Want to reach your clients with a special offer, a reminder or some exciting news? 📣 SMS campaigns in Noona let you do exactly that. You can send a message to a specific group of clients or use filters to reach everyone who fits. Everything can be customized, including the message itself. Let's take a look at how it works!
📍 Where to find SMS campaigns
Click on the Menu and find Campaigns. It's located under the Messages section.
You'll be taken directly to the Campaigns section.
That's it, you're in! 🙌
✍️ How to design and send your SMS campaign
Step 1: Write your message
This is where your creativity comes in. What you write is entirely up to you!
For SMS campaigns, type your message in the white box.
For email campaigns, you can skip this step.
⚠️ Good to know: SMS messages can be up to 320 characters long and can't include external links. Short and sweet works best! 😉
Step 2: Choose your audience with filters
Send the right message to the right people. You can filter by:
"Clients of": choose a specific staff member or leave it on All staff. Great for promoting a specific team member's services!
"Who have booked": pick a service or leave it on Any service.
"Belong to": choose a client group or leave it on Any group. Perfect for rewarding your VIPs or regulars.
"Time of booking": filter by when clients last booked, for example clients who booked this week, or clients with no bookings in the past 3 months. Ideal for winning back clients you haven't seen in a while! 💌
Step 3: Final check
Before you hit send, take a quick look:
You'll see how many clients match your criteria.
You'll also see the estimated cost of the SMS campaign.
No surprises, just a clear overview. ✅
Step 4: Send or export
Click Send campaign to send your message via SMS.
Or click Export to CSV to use the client list in an external email platform or in Excel.
And off it goes! 🚀
🤕 Need help?
If you have any questions, feel free to contact us via the chat bubble 😊