Hey there! Want to know a cool trick? 🤩 Customizing SMS reminders for each staff member can be a game-changer! 🚀 It's perfect for those with different services, or maybe one staff member wants their clients to show up early while another prefers a more relaxed approach. Whatever the case, it's a great way to keep everyone on the same page while adding a personal touch! 🙌
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There are two ways to start customizing the SMS reminders:
Go to Messages → Settings → Click Customize reminders for each staff member
Go to Settings → SMS → Click Customize reminders for each staff member
From here you can select each staff member from the drop-down to customize their SMS reminders by writing in the white box. If nothing is written the SMS reminder will look like this:
Jason, your appointment is at 14:00 tomorrow - Cancellations:
- Elín Inga Kjartansdóttir
Note: no-shows may lead to a fee
In this example the client's name is Jason and the staff member is Elín Inga Kjartansdóttir. The note about the no-show fee will only be added if no-show fees have been activated.
More articles regarding SMS reminders:
Want to learn more about the SMS reminders? Click here to read another help article
Want to check the status of your SMS messages? Click here to learn how
Want to customize the SMS reminders for all employees? Click here to learn how
If you have any further questions don't hesitate to reach out to us through the blue chat bubble ❤️💬