Who gets the keys to what? 🔑 Roles let you control what each member of your team can see and do in Noona. Whether you run a solo operation or manage a large team, the right permissions keep everything running smoothly and securely.
👑 Default roles
Owner
Full access to all areas of the system
Can manage billing, staff, services, and other owners
Every business must have at least one owner, but can have multiple
Staff Member
Limited access based on permissions set by the owner
Typically cannot change roles or billing settings
Their permissions can be customized under Settings → Roles (if their current role allows it)
🔄 How to change someone's role
Has a team member taken on new responsibilities? Updating their role takes just a moment.
Go to Staff.
Select the staff member.
Click on Role.
Choose the new role.
🛠️ Adding and customizing roles
Need something more tailored? You can create custom roles for team members who need specific access. For example:
A Receptionist who manages appointments but not finances
An Accountant who sees invoices but not the calendar
How to add a custom role
Go to Settings → Roles.
Click "+ New Role".
Set the name and select the specific permissions for that role.
Assign it to the appropriate staff member(s).
That's it! 🎉
Your team now has exactly the access they need, no more and no less. You can come back and adjust the roles anytime as your business grows. 🙌
🤕 Need help?
If you have any questions, feel free to contact us via the chat bubble 😊