Why add a status to appointments?
By adding a status to all appointments, you save information about whether a customer showed up to their appointment, or if they no-showed.
But why should you bother?
There are 2 reasons why you should definitely be adding a status to all of your appointments:
It's very easy and simple
It allows you to know whether a customer is a good one, or a not-so-good one, which often comes in handy.
How to tag appointments?
Adding a status to appointments can be done in two different ways.
By right-clicking the appointment and selecting the right status
By opening the appointment and clicking Add a status
You can see a quick example in the video below 😊
Seeing the show-up-history
There are three ways you can see the show-up-history of a customer.
Through the Clients section
Clicking on an appointment on the calendar
When booking an appointment
All three methods are on display in the video below:
It's never too late to start!
If you haven't been adding a status to your appointments up until now, don't worry. It's never too late to start.
The benefits of adding statuses to appointments will begin to show itself shortly after you make it a habit and will compound as you maintain the habit.
Soon enough, you'll have a complete profile of all of your customers. With those profiles, you'll be able to confidently navigate which customers you want to keep, and which ones you might be better off replacing.
Best of luck!